CUSTOMER CASES

They went first,
so you go faster.

From Taiwan to Vietnam, Thailand, and Malaysia, see the implementation results and repeatable methods of customers across major manufacturing industries—every figure comes from a real shop floor and is publicly disclosed on our official website.

Find Cases by Industry
44+
Years of manufacturing management experience
50,000+
Enterprises served in digital transformation
20+
Years serving Taiwanese businesses overseas
4+
Southeast Asian markets served
300+ CUSTOMERS

Digiwin customers in Vietnam

CAESAR case study
Vietnam · Manufacturing (Sanitary Ware / Ceramics)

CAESAR

Digiwin Workflow ERP

Deployed Workflow ERP to bring Vietnam operations online — quoting, inventory and delivery fully transparent.

  • Quote turnaround cut to within half a day
  • System reports meet Vietnam's local regulations
Da Luen case study
Vietnam · Textiles

Da Luen

T100BPM Process Management

T100 group management with BPM e-approval takes cross-border processes fully paperless.

  • Approval time 15 min → 2 min
  • Manual workload down 80%
Dou Xian Food case study
Vietnam · Food (Bubble-Tea & Beverage Ingredients)

Dou Xian Food

Digiwin Workflow ERP

Workflow ERP with batch control enforces FIFO and full quality traceability.

  • Inventory accuracy 80% → 90%
  • Material loss rate 15% → 7%
Eternal Prowess case study
Vietnam · Footwear (Rubber Soles; designated clear-rubber supplier to global sneaker brands)

Eternal Prowess

Digiwin Workflow ERPMESCarbon Accounting (OCM)

Workflow ERP plus MES machine-networked auto-feeding connects the entire footwear line.

  • Monthly compounding tonnage doubled
Pressway case study
Vietnam · Plastics Manufacturing

Pressway

Digiwin Workflow ERP

The new Hai Phong plant rapidly cloned HQ's system, live out-of-the-box with a Chinese–Vietnamese interface.

  • Fast, effective go-live
  • Inventory 100% matched to records
STC case study
Vietnam · Metals (Metal Stamping)

STC

Digiwin Workflow ERPMES

eMES systematizes scheduling, reporting and traceability across the metal-stamping floor.

  • Go-live in 4 weeks
  • Production efficiency up ~20%
  • Product yield above 95%
YACHT BATTERY case study
Vietnam · Automotive (Lead-Acid Batteries)

YACHT BATTERY

Digiwin Workflow ERPWMS

Workflow ERP plus WMS links the production-to-sales data chain, making audits instant and evidence-based.

  • Customer audit score lifted above 90
  • Overall revenue up over 10%
200+ CUSTOMERS

Digiwin customers in Thailand

GINFONG case study
Thailand · Machinery (Die Stamping & Metal Parts)

GINFONG

Digiwin Workflow ERP

Workflow ERP made shop-floor data transparent, rapidly improving operating fundamentals.

  • Gross margin 23% → 34%
  • Revenue up 200% vs. 2020
Hoo Chin case study
Thailand · Electronics

Hoo Chin

Digiwin Workflow ERP

Workflow ERP with BI consolidated multiple legacy systems for real-time closing and reporting.

  • Monthly cost close completed before the 8th
SRANGSERN case study
Thailand · Machinery (Rubber Mixing / Molding Equipment)

SRANGSERN

Digiwin Workflow ERP

Systematized management with clear authority and accountability eased labor-shortage and turnover pressure.

  • Operating efficiency up 90%
  • Material traceability queries cut to about 1 hour
SELECTED CUSTOMERS

Digiwin customers in Malaysia

Rapid Growth Technology (RGT) case study
Malaysia · Precision Injection Molding (Machinery)

Rapid Growth Technology (RGT)

Digiwin Workflow ERP

Workflow ERP uses estimate-based procurement to optimize inventory and month-end close.

  • Warehouse accuracy raised to 95%
  • Month-end close 10 days → 3 days
TBL Industrial Supply case study
Malaysia · Metal Tooling & Dies

TBL Industrial Supply

Digiwin Workflow ERPMESAIoT Connectivity

Workflow ERP plus MES and AIoT make tooling-floor delivery and utilization visible in real time.

  • Rapid go-live within 2 months
  • Shop-floor lookups 2–3 hrs → real time
TLGF case study
Malaysia · Auto Parts (Heat-Exchange Piping)

TLGF

Digiwin Workflow ERPMESAIoT Connectivity

Workflow ERP plus MES and AIoT deliver batch-level FIFO and workshop transparency in one move.

  • Inventory accuracy raised above 90%
Wegmans case study
Malaysia · Furniture (Household Metal Furniture)

Wegmans

Digiwin Workflow ERP

Workflow ERP strengthened inventory management and internal controls, supporting the IPO journey.

  • Inventory accuracy reaching 90%
REGIONAL COVERAGE

Customers in Indonesia, the Philippines, Cambodia & Myanmar

COSMO case study
Indonesia · Electronics (Components)

COSMO

T100

Digiwin ERP unified part numbers and accounting across the US, Taiwan, China and Indonesia, making triangular trade traceable.

Cal-Comp case study
Philippines · Electronics

Cal-Comp

MES

MES strengthens shop-floor visibility and process control for electronics contract manufacturing.

Implementation Themes

Six implementation themes—find where you fit

Behind the cases are the six most common implementation themes—find the one you're stuck on, and you've found your starting point.

BOI Reconciliation

One item with two part numbers, RMTS reconciliation, mixed-material production that won't reconcile—use many-to-one part-number consolidation and truthful loss-rate reporting to move your BOI ledgers out of Excel and into the system, with export write-off based on the downstream final customs declaration, ready to hold up to audit.

Thailand BOI

MES on the Shop Floor

Precise labor costing, real-time barcode job reporting, and unit-level quality traceability—every step from work order to warehousing is digitized, so supervisors no longer walk the floor hunting for paperwork and can address exceptions the moment they arise.

Shop-Floor Management

Smart Warehousing

Label management and PDA scanning bring mis-picks and mislabels to zero; combined with ecosystem partners' AGV and automated high-bay storage solutions, vertical space utilization improves substantially.

Smart Logistics

ESG Carbon Inventory

Together with the 資策會 (Institute for Information Industry) and the ESG Carbon Neutrality Technology Alliance Association, we have launched benchmark-factory collaborations in Vietnam and Thailand—automatically updating carbon emission factors and generating carbon inventory reports with one click, helping Taiwanese manufacturers advance a dual transformation of digitalization and net-zero.

Sustainability & ESG

Group Integration

For groups with multiple sites and product lines, T100 serves as the core linking ERP, WMS, BPM, BI, APS, and MES—processes connected end to end, operations and finance unified, and headquarters seeing every site in real time.

Group Control

Equipment Connectivity

Connecting to equipment controllers for data collection and converging IT and OT data to monitor equipment status in a second—Malaysia's 騰龍汽車 (Tenglong Automotive) uses the AIoT Equipment Cloud to track shop-floor conditions in real time.

Equipment Cloud
Picking the wrong goods, applying the wrong labels, staging the wrong materials?
Label management and PDA scanning get new hires productive in three days and put an end to mis-picks.
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80%
ERP implementation go-live success rate
100%
Book-to-physical consistency
VietnamThailandMalaysia
We gave up our old ways of working in pursuit of greater efficiency—the project's total annual value exceeded NT$70 million, and the production cycle was shortened by 27%.
Why Digiwin

Four reasons the results speak for themselves

Southbound expansion isn't just about relocating factories to Southeast Asia; it's a competitive challenge against local manufacturers and across global supply chains—adopting data-intelligent management delivers the combined benefits of compliance and management evolution in a single move.

01

Implementation results across industries

Electronics & electrical, machinery & metal, plastics & chemicals, food & consumer goods—each industry has different pain points, but every one has publicly disclosed results on our official website to benchmark against, so you don't have to be the first to take the plunge.

02

Local teams across Southeast Asia

Local teams and a consultant network in Vietnam, Thailand, and Malaysia—凱明塑膠 (Kaiming Plastics)' new Vietnam plant reached an effective go-live quickly under intensive guidance, with implementation and after-sales support right by your side.

03

Ecosystem partners joining forces

Smart warehousing joins forces with ecosystem partners on AGV and automated high-bay storage solutions, and ESG carbon inventory work builds benchmark factories together with the 資策會 (Institute for Information Industry) and the Carbon Neutrality Technology Alliance Association—beyond single-point implementations, there is the depth of whole-plant solutions.

04

A repeatable methodology

Thailand BOI many-to-one part-number consolidation, Vietnam EPE duty-free accounting and customs reconciliation checkpoints, precise labor-standard setting, and label scanning for error prevention—what these cases distill isn't a story but checkpoints and an implementation path you can bring straight into your plant.

Rolling out a system at a new Southeast Asia plant—worried it will drag on for six months?
Intensive guidance for new Vietnam plants delivers a fast, effective go-live.
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FAQ

The five questions people ask most before implementation

The most common questions at the evaluation stage, answered with real cases.

Q1 Does this also apply to overseas plants in semiconductors and high-end electronics manufacturing?

Yes. In northern Vietnam, Malaysia, and Thailand, a considerable number of electronics and high-end manufacturing customers already use the integrated Digiwin ERP and MES solution to manage their overseas plants (most are not publicly named). The public cases on this page, such as 泰金寶 (Cal-Comp) and 和慶電子 (Hexing Electronics), represent electronics manufacturing.

Q2 Can Taiwan headquarters and overseas plants share one connected system?

Yes, but we recommend first assessing your company's own needs and structure—shared connectivity and a new local deployment each have their advantages:

  • Shared connectivity — headquarters and overseas plants use the same data standards, with consistent part numbers, BOM (bill of materials), and accounting; group reports consolidate automatically; implementation is fast and the overall investment is lower
  • New local deployment — an independent ledger that fits local tax rules and filing formats, with an on-site server and self-managed connection quality and security, offering more flexibility for equity and tax planning

Digiwin has mature approaches for both architectures. Contact a Digiwin planner directly, and we'll assess the best option for you based on your equity structure, tax situation, and network environment.

Q3 Are the system interface and implementation services available in local languages? Can employees learn to use it?

The system interface supports switching among Traditional Chinese, Simplified Chinese, English, Vietnamese, and Thai—the same record, each in its own language; implementation guidance is delivered by local consultants in the local language, and with low-barrier operations such as scanning and dashboards, local employees get up to speed quickly.

Q4 When the boss is in Taiwan, how can they keep track of what's really happening at overseas plants remotely?

The TBB-BI mobile app or web dashboards can replace overseas phone calls, with five real-time dashboards: inventory health (turnover rate, aging and dead stock), sales and collections (deliveries, year-over-year revenue, receivables), procurement and payments (arrivals, supplier quality, payables), production (plants, energy use, equipment), and carbon trends—so you can see the shop floor even from thousands of miles away.

Q5 Are there local service locations in Southeast Asia? Can I reach someone if problems come up after implementation?

Yes. Digiwin has been deeply rooted in Vietnam since 2008 (with two locations, Ho Chi Minh City and Bac Ninh), established a Malaysia location (Kuala Lumpur) in 2014, and a Thailand location (Bangkok) in 2019; the local teams cover pre-sales planning, guidance consulting, software development, systems engineering, and customer service, serving you nearby and in the local language. All are served by Digiwin's own teams, and senior-level meetings can be held in Taiwan or locally, with direct service also available from the in-region local team.

Still have questions? Leave your requirements, and a local consultant will answer you directly.

Next Step

The next success story starts at your plant

Tell us your industry and the problem you want to solve, and a local consultant will get in touch to benchmark cases in your industry and offer implementation recommendations.

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